Get in Touch With Us
Got a question about one of the sweepstakes casinos we cover, spotted something that needs updating, or just want to tell us what you think of the site? This page explains how to get in touch and what happens once your message lands with us.
The Best Way to Reach the Team
Email is the most reliable route to us. Send your message to [email protected] and a real person will read it — we do not rely on automated replies to do the work of an actual response. We aim to reply within two working days, though this can stretch a little during busier periods.
A quick summary of what your message is about helps us route it to the right person faster, so a line or two of context up front is always useful.
What You Can Contact Us About
We cover a fast-moving corner of the gaming world — new sweepstakes casinos launch regularly, welcome offers change, and eligible states shift from time to time. Here's what we most commonly hear about:
- Questions about a specific listing — If you want more detail on how any of the sweepstakes casinos on our list handle Gold Coins, Sweepstakes Coins, or prize redemption, ask and we'll point you to what we know.
- Corrections and updates — Operators change their offers, eligible states, and terms often. If something on our site looks out of date, tell us — we'd rather fix it than leave stale information up.
- Suggestions for coverage — If there's a new sweeps cash casino you think belongs on our radar, let us know. We review platforms before adding them; we don't just repost promotional claims.
- General site feedback — Anything about how the site works, reads, or could be more useful to you as a reader.
- Responsible play concerns — If you or someone you know is finding it hard to keep play in check, mention this in your message and we'll point you towards appropriate support resources.
What We Can't Help With
We're an independent comparison and review site, not an operator. That means a few things sit outside what we can do:
- We can't process account verification, coin redemptions, or prize payouts — those requests need to go directly to the sweepstakes casino in question, through its own support channels.
- We can't confirm whether a specific platform is legal for you to use in your state. Sweepstakes casino availability varies by state and changes over time, so always check the operator's own terms and your local rules before signing up.
- We don't give legal, tax, or financial advice. If you have questions about how a Sweeps Coins redemption might affect your taxes, a licensed tax professional is the right person to ask, not us.
Why Accuracy Matters to Us
Our ratings for platforms like Spinblitz, Casino.Click, and Free Spins are built from research into how each site's dual-currency model, welcome offers, and redemption terms actually work — not from promotional copy taken at face value. If you've read one of our reviews and something doesn't match what you experienced on the actual site, we want to hear about it. Reader reports are one of the ways we catch offers or terms that have changed since we last checked.
If you're comparing options before you sign up anywhere, our guide to trusted casinos outside GamStop restrictions covers a related angle worth reading alongside our sweepstakes casino coverage.
How Quickly We Respond
We read every message that comes in. Most get a reply within two working days. If your question involves checking something on a specific operator's site — like a current welcome bundle or an eligible-states list — it may take slightly longer, since we verify details rather than guess at them.
Thanks for taking the time to reach out. Whether it's a correction, a question, or just feedback on the site, we're glad to hear it.